Privacy Policy
Last Updated: February 1, 2025
1. Introduction
True Compass ('we', 'us', or 'our') is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our M&A advisory services. Please read this policy carefully. By using our services, you consent to the practices described in this policy.
2. Information We Collect
We collect information you provide directly to us, including: personal information (name, email address, phone number), business information (company name, revenue range, industry), and any other information you choose to provide through our contact forms, consultation requests, or direct communications. We also automatically collect certain information when you visit our website, including IP address, browser type, operating system, referring URLs, and information about how you interact with our website.
3. How We Use Your Information
We use the information we collect to: provide, maintain, and improve our M&A advisory services; respond to your inquiries and provide business valuations; connect you with potential buyers from our network; send you marketing communications (with your consent); analyze website usage to improve user experience; comply with legal obligations; and protect our rights and prevent fraud.
4. Information Sharing and Disclosure
We may share your information in the following circumstances: with potential buyers or partners, only with your explicit consent and under confidentiality agreements; with service providers who assist in our operations (such as email services, analytics providers, and CRM systems); to comply with legal obligations, court orders, or government requests; to protect the rights, property, or safety of True Compass, our clients, or others; in connection with a merger, acquisition, or sale of all or a portion of our business.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security. We regularly review and update our security practices to enhance protection.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect information about your browsing activities. Cookies are small data files stored on your device that help us improve our website and your experience. You can control cookies through your browser settings, but disabling cookies may limit your ability to use certain features of our website. We may use analytics services such as Google Analytics to help us understand website traffic and usage patterns.
7. Third-Party Services
Our website may contain links to third-party websites or integrate with third-party services. This Privacy Policy does not apply to those third-party services, and we encourage you to review their privacy policies. We are not responsible for the privacy practices of third-party websites or services.
8. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. When we no longer need your information, we will securely delete or anonymize it.
9. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information, including: the right to access your personal information; the right to correct inaccurate information; the right to request deletion of your information; the right to opt out of marketing communications; the right to data portability. To exercise these rights, please contact us using the information provided below.
10. California Privacy Rights
If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect and how it is used, the right to request deletion of your personal information, and the right to opt out of the sale of your personal information. We do not sell personal information to third parties.
11. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we learn that we have collected personal information from a child, we will take steps to delete that information promptly.
12. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the 'Last Updated' date. We encourage you to review this policy periodically to stay informed about how we protect your information.
13. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at: sales@truecompass.co, call us at 1-866-948-2239, or write to us at: True Compass, 307 W 38th St, Suite 1500 E, New York, NY 10018.